Legacy Tree Genealogists Reviews

Uncovering family histories since 2004

“I can't say enough about the quality
of work done, it was life changing for me.”

– Dwayne n.

At Legacy Tree Genealogists, our team of professional genealogists and researchers is honored to uncover the definitive histories that shape your family identity. We feel profound appreciation for the client stories and reviews shared with us, as they illuminate the real-world impact of our archival discoveries. Every family narrative we reconstruct represents a vital connection across generations. Our experts take great pride in delivering the rigorous research that preserves your enduring family heritage.

Legacy Tree Genealogists Five Star Reviews

Fun, easy, and all smiles!

I am so happy to review Legacy Tree Genealogists. I have absolutely enjoyed working with Rachel to produce what I thought would be impossible to get: three different family trees!

Right from the start, she helped me get very clear on what my goals were and was there with me every step of the way. She made the process so fun and easy, which was such a pleasant surprise!

Professional and Budget-Minded

She was also very mindful of my budget and strove to get the job done as efficiently as possible.

I would highly recommend Legacy Tree to anyone. I'm all smiles that I got all my family trees completed, and they look great!

-Elfrena F.

Going Above and Beyond

I finally hit too many walls and reached out to Legacy Tree with what I did have. My personal researcher has really taken the time to learn who we are and what we want; she truly cares about our story. From the start, I was provided with clear explanations and was able to ask lots of questions. The personal binder I received is perfect, and the online access is even better.

Legacy Tree has researchers “on the ground” all over the world who have access to various archives in many countries—including records that are not public yet.

Discovering the identity of my grandfather and his family is a gift to my Mum for her 80th birthday, and it has turned into the gift that keeps on giving for our entire family.

We aren't done yet! The research is an investment, but these people are thorough, accurate, and professional. In my view, they compare incredibly favorably to other genealogy services. It is an investment I am more than willing to make.

-Lee-Anne W.

Detailed, clear, and fascinating!

I asked Legacy Tree Genealogists to research my maternal grandparents’ ancestors. They did a wonderful job and provided me with a superb file filled with so much history that I haven’t even been able to finish reading it yet! It is detailed, beautifully set out, clear, and absolutely fascinating. I am delighted with the results.

Throughout the process, the team kept in touch and provided regular updates.

I have thoroughly enjoyed the experience, and it was money well spent.

-Pam W.

Give them a chance to change your life.

Professional people to handle your DNA is a must. Give Legacy Tree a chance to change your life by finding information about your family. You are going to be absolutely thrilled with the insight into your past. Enjoy!

-Scherry P.

Solving complex family mysteries!

I have thoroughly enjoyed working with Legacy Tree; they are currently working on a third report for me. My family name has gone through two changes over the years, creating detailed work that I simply could not have done on my own.

The team took my existing research, built upon it, and in one case, successfully proved what I had already found.

Advanced Research Skills

In my last report, the way the researcher used complex information to eliminate people with the same name in order to correctly identify my ancestry was wonderful. I am so glad to be working with this team!

-Janis L.

An amazing experience right from the start!

The personnel at Legacy Tree treat you with true understanding and concern. They answer your questions and guide you toward meeting your goals. My experience has been amazing, just with the introductory package alone! I look forward to continuing to work with them in my quest.

-Norma C.

A CIA-level investigation!

The attention to detail is amazing. I was shocked—in the best way possible—at how Legacy Tree went about trying to bust this brick wall through DNA. I am incredibly impressed and would love to hire Legacy Tree indefinitely!

I’ve used them about five times over the years and am always happy with the results. They are incredibly thorough. You may not always discover a brand-new ancestor in a single go, but it’s that exact thoroughness that ensures the information is 100% correct when you do—unlike other services that take a quicker, easier option that turns out to be false. These are the people to go to if you want a CIA-level investigation!

After not doing research for about five years, I just used them again, and I am absolutely thrilled with the results.

-Olivia R.

Such a meaningful thing to do!

The helpfulness and enthusiasm of the people are unmatched! They are a great team to work with and do amazing work. Thanks to them, I discovered local connections that I wasn't even aware of, and I found out that I am partly Welsh!

This is such a meaningful thing to do—I only wish I had done it sooner. Now I want more!

-Samantha J.

We found my biological father!

I contacted Legacy Tree to help me find my biological father, whom I knew very little to nothing about. My case was more challenging than most for a number of reasons, and there were times I became discouraged, but my project manager and researcher encouraged me to see it through.

Through DNA, we eventually found him by identifying a first cousin once removed and researching the line from there. What an amazing process!

The team members I worked with at Legacy Tree were kind, efficient, knowledgeable, and an absolute joy to work with. I highly recommend Legacy Tree.

-Carol J.

One of the best years of my entire life.

I would like to thank Legacy Tree Genealogists from the bottom of my heart for giving me closure and connecting me to my paternal family.

Thank you so very much to my researcher for their incredible DNA expertise, analysis, and investigations, and to my project manager for overseeing my project so beautifully. The year I spent working with you all on my investigation was truly one of the best years of my entire life.

Professional Services That Get Results

I would highly recommend your services to anyone who finds themselves in the same situation I was in. It is worth the wait and every single penny spent because Legacy Tree Genealogists actually gives you results.

You are doing a tremendous job by connecting families around the globe. A very big thumbs up for your professional services!

-Susie W.

Real Discoveries from Real Clients

Behind every review is a family history mystery solved. Read the deep-dive stories of how our professional genealogists helped these clients break through long-standing research obstacles.

Digging Into Southern Roots

Researching Larry’s southern ancestry required a lot of care and creativity. We accurately analyzed a variety of records and piece together clues to provide circumstantial evidence for each generation.

Read the Story

Translating Foreign History

Mark contacted Legacy Tree to translate old family photo inscriptions. He also wanted to expand his Lithuanian family tree, a goal achieved primarily through onsite research.

Read the Story

Discovering Answers in DNA

Utilizing advancements in genetic genealogy combined with thorough genealogical research, we have helped many clients find closure. Recently we helped client Lisa locate her biological father.

Read the Story

Frequently Asked Questions

Is Legacy Tree worth it compared to doing the research myself?

For most families, yes. While doing your own research is a rewarding hobby, Legacy Tree is worth it because we possess the specialized skills to break through roadblocks an amateur might spend years fighting. Our team has direct access to local, unindexed archives worldwide and advanced training in genetic genealogy. We save you thousands of dollars in travel costs, subscription fees, and dead-end searches by delivering verified, professional results efficiently.

How does Legacy Tree handle brick walls or customer complaints about tough cases?

In genealogy, “brick walls” are a natural part of history—sometimes records were destroyed by fire, war, or simply never kept. To prevent complaints or misunderstandings, Legacy Tree sets clear expectations from day one. Every project concludes with a transparent, exhaustive research log detailing every single document and archive searched. Even if a record no longer exists, proving where an ancestor wasn't provides vital, scientific evidence that guides the next phase of your journey.

Is Legacy Tree legit? What are your credentials?

Legacy Tree is a completely legit, globally recognized professional research firm with over 20 years of experience. We maintain an A+ rating with the Better Business Bureau (BBB) and our researchers adhere strictly to the professional standards set by the Board for Certification of Genealogists. We are trusted partners of major industry leaders and have helped thousands of clients safely uncover their true biological and historical roots.

Where can I read official Legacy Tree reviews and success stories?

We believe in total transparency and are passionate about meeting our clients' needs, which is why we welcome real feedback. That feedback, as well as deep case studies representing the authentic experiences of families like yours, is compiled here on our website and is also reflected in our A+ rating with the Better Business Bureau.

What can I expect from Legacy Tree customer service during my project?

Outstanding customer service is the backbone of our business. When you start a project, you aren't left in the dark. Our project management team provides regular communication and updates as your research moves through our global network of genealogists. If you ever have a question about your timeline, your DNA data, or your billing, our dedicated support team is available via phone or email to ensure you are supported every step of the way.