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Ordering Records from the General Register Office of England and Wales

December 22, 2017 by Legacy Tree Genealogists 7 Comments

If you have British ancestry and have done any research on those family lines, you’ve probably noticed that the index information for vital records doesn’t provide you with a lot of details – usually not even the exact date of the event. However, the actual records themselves can contain quite a bit of helpful information, and are almost always worth the time and effort to obtain them from the General Register Office (GRO). In this article, we’ll share how to request these records in order to extend your family history.

Mandatory civil registration of births, marriages, and deaths in England and Wales began in 1837, and these records can be ordered online through the General Register Office (GRO). Before you can place your order you will need to create a free account. Once you’ve registered you can either order a record right away, or search the index for a reference number before ordering. Although supplying the GRO reference number when placing an order does not change the cost, it does change how quickly your order is processed. Records are processed by the General Register Office in 4 business days if you send them the reference number, while orders without the reference number take 15 business days to process. Once processed, the certificates are mailed out and take anywhere between three and ten business days to arrive, depending on the destination.

Indexes to General Register Office reference numbers can be found in several different places online. Currently, you can search indexes of births (1837-1916) and deaths (1837-1957) directly on the GRO website when you log into your account. One advantage of searching the indexes directly on the General Register Office website is that you can order a certificate directly from the index entry and reference information will be added automatically on the order form. The General Register Office does not have indexes of marriage records.

Another website to access civil registration index reference numbers is FreeBMD. Users can start searching immediately, as the website does not require a login. As expressed in its name, FreeBMD is a free website which contains indexed references for civil births, marriages, and deaths. Most birth and marriage entries have been indexed for 1837 to 1983, but index coverage after 1983 is only mostly complete.[1] Index coverage of death records 1837 to 1974 is complete with partial coverage of 1975 to 1983.[2]

For example, if you were looking for a marriage record for James Andrus in England between 1890 and 1900, you could not look on the index at the General Register Office website because they do not provide an index for any marriages. Instead, you could check another website such as FreeBMD. Enter the information you know into the search box and click “find”.

General Register Office (GRO)

Be aware that dates in these indexes are recorded by quarter so James married sometime in the fourth quarter (October, November, December) of 1894, not necessarily in December. The entry below from FreeBMD contains all the information you would need to order the record, including the name of the individual, the quarter and year, and the district, volume, and page information.

General Register Office (GRO)

 

To place the order, return to the General Register Office website and click “place an Order”. Select the type of event and indicate that you have the GRO index reference number. (If you were unable to find a reference to the event you are looking for, you can still place an order on the GRO website by indicating the year in which you believe the event took place. Workers will then review records for that year as well as one year before and after to try and locate the desired record.) You will then be asked to provide the name of the individual as well as the GRO reference details which includes the quarter and year, district, volume, and page information.

Some of the major genealogy sites (Ancestry.com, for example) also provide indexes to these records, and may have a link that says “order this record” somewhere on the page after you find an entry in the index. While these links are convenient and efficient, ordering the record directly from the General Register Office site yourself generally costs much less. So if you prefer a lower cost we recommend using the reference information you find on another site to order the record yourself. If you prefer convenience and aren’t as worried about cost, go ahead and click that link and allow the 3rd party site to order the record for you!

If you have British ancestry and need help locating birth, marriage and/or death information for your ancestors, or would like assistance with obtaining vital records for them, we would love to help! Contact us today to discuss your project goal(s).

[1] https://www.freebmd.org.uk/progressB.shtml and https://www.freebmd.org.uk/progressM.shtml.

[2] https://www.freebmd.org.uk/progressD.shtml

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Legacy Tree Genealogists

Legacy Tree Genealogists

The team at Legacy Tree Genealogists has been helping clients worldwide discover their roots for over a decade. We're based near the world's largest Family History Library and connected with genealogists and archives around the world, and we love doing what we do! We also love sharing our genealogy tips with our readers.
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Comments

  1. diane gilbert friedman says

    December 28, 2017 at 9:34 pm

    and if I am looking for something older? like early 1600’s ???

    Reply
    • Carol Marks says

      December 31, 2017 at 2:33 am

      So am I. Lots older and into royalty. Two lines.

      Reply
  2. diane gilbert friedman says

    December 28, 2017 at 9:36 pm

    looking for records during 1600’s

    Reply
    • Amber Brown says

      December 29, 2017 at 1:04 am

      We would be happy to assist. Feel free to contact us to request a free quote.

      Reply
  3. Wendy Callahan says

    January 1, 2018 at 4:19 am

    I’ve ordered from the GRO and found it very simple to do online. Patience is necessary, since it takes a while for them to process and send the orders to the U.S., but it’s well worth it if you are looking to obtain a specific vital record from 1837 onward from them!

    This has been so useful in researching my 3rd great-grandparents, who emigrated from England to the U.S. I think they are still testing PDF orders, too, so rather than waiting for a physical record, PDF is (currently) an option.

    Reply
  4. Christine Christensen says

    July 9, 2018 at 4:11 pm

    The GRO now has the mother’s maiden name (if recorded on the record) searchable in the index, which allows you to narrow down the children you do not already know about – babies who were born and died between census enumerations! In the past month I have found over 40 children previously unknown – including some for my great great grandparents who were not recorded in any histories for them! The pilot program also allows you to order a PDF of the original record which comes in a very short time – usually less than a week from time ordered until time it is uploaded to my GRO account. I find it is helpful to find a known child in the index first to determine in which registration district the births were recorded. I open two GRO tabs – one for births and one for deaths. When I find a child with the correct surname, correct mother’s maiden name (you can search by exact or inexact – by phonic etc), and correct registration district in the births, I then look at the deaths to see if the child died as an infant. For anyone with British ancestry this is now an AMAZING resource for finding and documenting the lives, however brief, of these children.

    Reply
    • Amber - Legacy Tree Genealogists says

      July 10, 2018 at 6:58 am

      Thanks for sharing this update!

      Reply

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