Follow the instructions below to set a temporary password for your Family Tree DNA account in order to allow one of our genetic genealogists temporary access to your DNA results in preparation for your scheduled DNA consultation.
1. Log into your Family Tree DNA account. Click on your profile image in the top right hand corner. From the resulting drop down menu select ‘ Account Settings’.
2. Under ‘Account Information’, select the ‘Change Password’ tab. Enter your current password, the new temporary password you would like to use, and finally, confirm the new password. Hit ‘Update’ to save your changes.
3. Repeat the process to reset your password after your DNA consultation.